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TERMS OF ELECTRONIC SERVICES – TUHIKIMI WEBSITE

§ 1. DEFINITIONS

  1. App – the Tuhikimi mobile application for Android devices, distributed through Google Play.
  2. App Terms – the terms of use of the Tuhikimi mobile application, available at https://tuhikimi.app/terms/, governing use of the App.
  3. Google Play – the Google Play digital distribution platform and related Google services through which the App is distributed.
  4. Terms – these terms governing the provision of electronic services through the Website.
  5. Website – the Tuhikimi website available at https://tuhikimi.app.
  6. Services – services provided electronically through the Website, including making Website content available and enabling Users to send messages to the Service Provider using the contact form.
  7. Service Provider – Arkadiusz Janik, a sole trader conducting business under the business name Smarter Arkadiusz Janik, ul. Żelazna 51/53, 00‑841 Warsaw, Poland, Tax Identification No. (NIP) PL7342950754, entered in the Polish Central Register and Information on Economic Activity (CEIDG).
  8. User – a person using the Website or Services.

§ 2. SERVICE PROVIDER AND GENERAL PROVISIONS

  1. The Service Provider is Arkadiusz Janik, a sole trader conducting business under the business name Smarter Arkadiusz Janik, ul. Żelazna 51/53, 00‑841 Warsaw, Poland, Tax Identification No. (NIP) PL7342950754.
  2. The Service Provider may be contacted via the contact form available on the Website at https://tuhikimi.app/#contact and in writing at the address indicated in paragraph 1.
  3. These Terms specify the types and scope of the Services, the conditions for their provision, technical requirements, the rules for entering into and terminating agreements for the provision of Services, and the complaints procedure.
  4. These Terms are made available free of charge on the Website in a manner enabling Users to obtain, reproduce and retain them.
  5. These Terms govern use of the Website only. Use of the App is governed separately by the App Terms, and purchases of paid App features are made through Google Play in accordance with the Google Play terms. Nothing in these Terms limits the User’s rights under the App Terms or under mandatory law.

§ 3. TYPES AND SCOPE OF SERVICES

  1. The Service Provider provides the following Services free of charge:
    1. making available and displaying Website content, in particular information concerning the App, its functions, availability and pricing, and the Service Provider’s legal documents;
    2. enabling Users to contact the Service Provider via the contact form;
    3. making available links directing Users to the App’s listing on Google Play.
  2. The Website is not used to distribute the App, to enter into paid contracts or to make payments. The App is downloaded and paid features are purchased exclusively through Google Play, on the terms determined by Google and in accordance with the App Terms.
  3. If the Website’s functionality is expanded in the future to include services provided for a fee, the relevant terms will be made available to the User before the User uses them.
  4. Information published on the Website concerning the App’s functions, technical requirements or prices is informational in nature. The binding scope of the App’s functions and the applicable prices follow from the App’s current Google Play listing, the Google Play interface presented before a purchase is confirmed, and the App Terms.

§ 4. TECHNICAL REQUIREMENTS AND SECURITY

  1. Use of the Website requires a device with Internet access, an up-to-date web browser supporting standard web technologies and, in the case of the contact form, the ability to provide a functioning email address.
  2. Certain Website functions, in particular the contact form and anti-abuse mechanisms, may require JavaScript and technologies necessary for the proper operation and security of the Website.
  3. Use of the Internet may involve typical risks, including malware, phishing attempts or unauthorised access to the device. The User should use up-to-date software and appropriate security measures on their device.
  4. The User may not submit unlawful content through the Website or take actions that disrupt operation of the Website, infringe third-party rights or compromise the security of IT systems.

§ 5. ENTERING INTO AND TERMINATING THE AGREEMENT

  1. An agreement for the Service consisting in making Website content available is entered into when the User starts using the Website and terminates when the User stops using the Website.
  2. An agreement for the contact-form Service is entered into when the form is submitted and covers transmission of the message and its handling by the Service Provider. The User may discontinue further correspondence at any time.
  3. The User may stop using the Services at any time, subject to actions necessary to handle a previously submitted message or comply with legal obligations.
  4. Entering into or terminating an agreement for the Services does not affect the agreement concerning use of the App, which is entered into and terminated on the terms set out in the App Terms.

§ 6. CONTACT FORM

  1. In order to send a message using the contact form, the User provides the data indicated in the form, in particular their name, email address and the content of the message.
  2. Providing data is voluntary; however, failure to provide an email address or the content of the message may make it impossible to provide a reply.
  3. The User should provide only data necessary to handle their matter and should not submit third-party data, confidential information or special categories of personal data unless this is necessary.
  4. The contact form may also be used to submit an enquiry or a complaint concerning the App. Such a submission is handled in accordance with the App Terms. For matters concerning the payment itself, account charges, the Google account or operation of Google Play, Google Play is the appropriate first-line support channel.
  5. The rules governing the processing of personal data in connection with the contact form are set out in the Website Privacy Policy available on the Website.

§ 7. COMPLAINTS

  1. The User may submit a complaint concerning operation of the Website or provision of the Services via the contact form or in writing to the Service Provider’s address.
  2. Where possible, the complaint should include a description of the issue and information enabling it to be identified and reproduced.
  3. The Service Provider considers complaints without undue delay and no later than 14 days from receipt, unless mandatory law provides for a different period.
  4. Complaints concerning the App, including its conformity with the agreement, are considered in accordance with the App Terms, including the reply period set out in those terms.

§ 8. INTELLECTUAL PROPERTY RIGHTS

  1. Rights in the Website and materials made available on it, including texts, graphics, signs, interface elements and code, belong to the Service Provider or the relevant licensors unless expressly stated otherwise.
  2. Use of the Website does not transfer any economic copyrights or trademark rights to the User. The User may use Website content only to the extent permitted by law and consistent with its intended purpose.
  3. The designation “Tuhikimi”, the Website’s graphic elements and the App’s visual identity are used by the Service Provider and are not made available to Users for use beyond the scope permitted by law.

§ 9. LIABILITY AND WEBSITE AVAILABILITY

  1. The Service Provider exercises due care to ensure that the Website operates properly and securely, but does not guarantee uninterrupted availability of the Website.
  2. Access to the Website may be temporarily restricted, in particular for technical or security reasons, maintenance work, failures of infrastructure providers or other circumstances beyond the Service Provider’s direct control.
  3. The Website may contain links to third-party websites or services, in particular to Google Play. The terms applicable to such websites and services are determined by the relevant third parties.
  4. Nothing in these Terms excludes or limits the Service Provider’s liability to the extent that such exclusion or limitation is prohibited by mandatory law.

§ 10. PERSONAL DATA AND COOKIES

  1. The rules governing the processing of personal data and the use of cookies and similar technologies on the Website are set out in the Tuhikimi Website Privacy Policy available at https://tuhikimi.app/privacy_web/.
  2. The rules governing the processing of personal data in connection with use of the App are set out in the separate Tuhikimi App Privacy Policy available at https://tuhikimi.app/privacy/.
  3. The Website may use third-party services necessary for hosting, security, content delivery, handling the contact form and Website usage statistics.

§ 11. FINAL PROVISIONS

  1. Polish law applies to these Terms and the provision of the Services, without prejudice to mandatory provisions applicable to the User.
  2. The Service Provider may amend these Terms in the event of changes in applicable law, the scope of the Services, Website functionality, the Service Provider’s details, technical solutions used or security requirements. Amendments do not affect rights already acquired by Users.
  3. The current version of these Terms is published on the Website.
  4. These Terms are effective from 6 September 2026.

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